Table of Contents
Why is nothing happening when I click the buttons on the extension? #
You may be on the wrong page. Make sure you are on a Redbubble search results page, Example: https://www.redbubble.com/shop/?query=bulldog
The extension does not run on product pages or on the portfolio page, only in search results.
Error: Document information could not be obtained. #
This error also occurs if you are on the wrong type of page. Make sure you are on a Redbubble search results page, Example: https://www.redbubble.com/shop/?query=bulldog
( Make sure you are on a redbubble search page, NOT a product page. ) Error: Cannot access a chrome:// URL #
This error too, will come up if you are on the wrong type of page. Make sure you are on a Redbubble search results page like this example: https://www.redbubble.com/shop/?query=bulldog
See our known bugs page, for more solutions to problems that may occur.
Have a question that is not answered here? Reach out to our support team here.
